Delivery policy

 About product delivery

If you are in a hurry, please contact us before purchasing.
Inquiries info@pihcupichu.tokyo

If you are missing or delayed, we will guide you promptly.
It will be delivered by Japan Post Yu -Pack and Yu -Packet.

We cannot accept the specification of the delivery destination for each product.
Sorry to trouble you, but please order for the delivery address.

Free shipping fee for shopping of ¥ 5,000 or more.

[Home delivery method]

Japan Post: Yu -Pack
Desired date and time specified 〇 Product tracking 〇 warranty
Shipping: Nationwide uniform 800 yen
* Please specify the date and time in the remarks column. Please specify 4 business days from the order date.

Japan Post: Yu Packet
Delicious date and time specified x Product tracking 〇 warranty X
Shipping: 300 yen nationwide

We use Japan Post Yu -Packet and Yu -Pack to deliver products to customers.
If the size of the product is 34cm long, 3cm in thickness, 1kg weighing or less, it will be delivered in the post -posted "Yu -Packet".

* If your luggage does not fit in the post, you will be taken home and an absent vote will be posted.
* Please note that we can not guarantee any accidents, losses, and deterioration of quality due to Yu -Packet Delivery in our shop.
* It will be delivered to your home post. Please be sure to check the nameplate and lock the post.

[Delivery company when the luggage storage period has passed]
If the product is returned to our shop for reasons such as cancellation, out of communication, refusal to receive, or long -term absence, etc., we will be shipped from our shop if the product is returned from the shipping to the storage period of the delivery company (1 week from shipment). We will request the shipping fee when we have done it and the round -trip shipping fee of the shipping fee when returned to our shop. The shipping cost for return varies depending on the delivery area and may be expensive. Even if you are free shipping, you will receive a round -trip shipping fee.